Beauty Bash Seoul Terms of Service

Effective 1 January 2026

 

Chapter 1 General Provisions

Article 1 (Purpose)

These Terms set out the basic matters concerning the rights, obligations and responsibilities of the Company and its Members, and the conditions and procedures for use, in relation to the use of Beauty Bash Seoul and all related services (the "Service") operated by Beauty Bash Seoul (the "Company").

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

"Service" means all functions provided by the Company through Beauty Bash Seoul and its related websites and applications, including the provision of information, booking brokerage, consultation and Postings, regardless of the device or terminal on which it is implemented.

"Member" means a person who has agreed to these Terms, created an Account in accordance with the procedures set by the Company, and thereby entered into a use agreement.

"Partner Store" (also referred to as "Store") means a business operator such as a hospital, clinic or beauty shop whose store, treatment, service or product information is posted on the Service.

"Product" means information on treatments, services and goods registered on the Service by a Partner Store, or registered by the Company at the request of or in consultation with a Partner Store.

"Booking" means the series of steps by which a Member sets and requests a date and time to visit a Partner Store through the functions provided by the Service, up to and including the visit to the Store at the confirmed date and time.

"Posting" means all information such as text, images, video, files and links that a Member or a Partner Store (including where the Company registers it on their behalf) posts on the Service, and includes reviews written by a Member about their experience.

"Account" means the combination of login credentials, such as an email address, set by a Member for Member identification and use of the Service.

"Operational Policy" means detailed standards for use of the Service that are not set out in these Terms and that the Company establishes and posts on the Service.

"Booking Deposit" means an amount paid in advance by a Member as part of the price of a treatment or service, only where a Booking is requested through consultation under Article 19(11). No Booking Deposit arises for Bookings requested through the Service screens.

Article 3 (Posting and Amendment of These Terms)

(1) The Company posts these Terms on the Service or on a linked screen so that Members may review them at any time.

(2) The Company posts on the Service or on a linked screen its trade name, the name of its representative, the address of its place of business (including the address of the location where consumer complaints can be handled), its telephone number and email address, its business registration number, and its mail-order business report number.

(3) Before a Member agrees to these Terms, the Company displays important matters such as suspension of the Service, cancellation and change of Bookings, the refund standards for Booking Deposits, and the Company's disclaimers, in a manner that is easy for the Member to identify, or provides them on a separate linked screen.

(4) The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., and the Personal Information Protection Act.

(5) Where the Company amends these Terms, it will specify the effective date and the reasons for the amendment and give notice, together with the current version of the Terms, through a notice within the Service (such as an on-screen notice or a push notification) from at least 7 days before the effective date. However, for amendments that are unfavourable to Members or otherwise material, notice will be given from at least 30 days before the effective date.

(6) Where the Company gives notice under the preceding paragraph and also states that a Member who does not express an intention to refuse by the effective date will be deemed to have agreed, a Member who does not expressly refuse will be deemed to have agreed to the amended Terms.

(7) A Member may decline to agree to the amended Terms, in which case the Member may stop using the Service and withdraw from membership (terminate the use agreement).

(8) Members must exercise due care with respect to changes to these Terms. Where the Company has carried out the notice procedure under paragraph (5), the Company is not responsible for any damage arising because a Member did not review the amended Terms.

Article 4 (Rules Outside These Terms, and Operational Policies)

(1) Matters not set out in these Terms, and the interpretation of these Terms, are governed by applicable laws and commercial practice, including the Act on Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, and the Guidelines on Consumer Protection in Electronic Commerce, Etc. established by the Korea Fair Trade Commission.

(2) The Company may establish Operational Policies for all or part of the Service to the extent they do not conflict with these Terms. Where the contents of these Terms and an Operational Policy conflict, these Terms prevail.

(3) The provisions limiting the Company's liability under these Terms apply to the maximum extent permitted by applicable law.

Article 5 (Language of These Terms)

These Terms are provided in English only. English is the sole language in which the Company provides these Terms, and Members review these Terms in English regardless of the display language they select for the Service.

Chapter 2 Use Agreement and Members

Article 6 (Formation of the Use Agreement)

(1) The use agreement is formed when a person who wishes to become a Member (the "Applicant") agrees to these Terms, enters their Member information in the sign-up form prescribed by the Company, and completes sign-up.

(2) The Company indicates whether sign-up has been completed during the sign-up process, or notifies the Applicant separately.

(3) The Company may request procedures such as email verification or mobile phone text verification in order to verify an Account and contact details. Members must complete verification themselves using their own information and must not disclose verification codes to others. Where the Company requires verification, use of the relevant function may be restricted until verification is complete.

(4) Where information registered at sign-up changes, a Member must correct it on the settings screen within the Service or notify the Company. Any disadvantage arising from a failure to give such notice is borne by the Member.

Article 7 (Restriction of Sign-up and Termination of the Use Agreement)

(1) The Company may restrict sign-up, or subsequently terminate the use agreement, in any of the following cases.

The Applicant is under 14 years of age.

The Applicant has previously lost Member status due to a breach of these Terms (except where the Company has permitted re-registration).

The Applicant has used another person's name, email address or contact details.

The Applicant has entered false information or has failed to enter information requested by the Company.

The Applicant's Account information, such as their email address, is identical to that of an existing Member.

The Applicant intends to use the Service for an improper purpose or for commercial gain.

The application is made for a purpose that violates applicable law or is harmful to public order or good morals.

There is otherwise reasonable suspicion of a breach of these Terms, or of an unlawful or improper application.

(2) The Company may restrict sign-up until the relevant cause is resolved in any of the following cases.

There is insufficient capacity in the Company's facilities, or there is a technical impediment.

The sign-up process, such as email verification, has not been completed.

The Company otherwise considers it necessary for financial or technical reasons.

(3) Where the Company restricts sign-up, it notifies the Applicant of that fact.

Article 8 (Use by Minors)

(1) Persons under 14 years of age may not use the Service.

(2) The Company does not operate a separate age verification procedure, and by using the Service a Member confirms that they are 14 years of age or older.

(3) Where the Company becomes aware that a Member is under 14 years of age, the Company terminates the use agreement and destroys the relevant personal information without delay.

(4) Where a Member has used the Service by misrepresenting their age, the Member may not cancel the resulting legal acts on the ground of minority.

Article 9 (Management of Member Information)

(1) A Member may view and correct their Member information on the settings screen within the Service. However, the email address used to identify the Account cannot be changed directly within the Service. Where a change is required, the Member may contact the customer support channel.

(2) A Member must keep their Member information, such as contact details, up to date. Any disadvantage arising from a failure to do so is borne by the Member.

Article 10 (Responsibility for Account Management)

(1) A Member is responsible for managing their Account and must not allow a third party to use it. Where a login is made with credentials matching those registered, the Company treats the use as use by the Member concerned, unless the Company has acted intentionally or with gross negligence.

(2) Where a Member becomes aware that their Account has been misappropriated or is being used by a third party, the Member must notify the Company immediately and follow the Company's instructions. The Company is not responsible for any disadvantage arising from a failure to give such notice or to follow such instructions.

(3) A Member is responsible for the consequences of negligent Account management or unauthorised use attributable to that Member.

Article 11 (Notices to Members)

(1) Unless otherwise provided in these Terms, the Company may give notice to the contact details registered by a Member, such as their email address. Notice by email is deemed to have arrived on the day it was sent.

(2) A notice within the Service (such as an on-screen notice or a push notification) posted for 7 days or more may replace individual notice where the notice applies to all Members. However, measures applying to a specific Member (such as restriction of use or the handling of a Booking) are notified to that Member individually.

(3) Members must provide and maintain contact details, such as an email address, at which the Company can reach them, and must check notices from the Company.

Article 12 (Obligations of the Company)

(1) The Company will not engage in acts prohibited by applicable law or these Terms, or acts contrary to public order or good morals, and will use its best efforts to provide the Service continuously and reliably.

(2) The Company maintains a security framework for the protection of personal information so that Members can use the Service safely, and publishes and complies with a privacy policy.

(3) Where the Company recognises that a Member's opinion or complaint concerning use of the Service is justified, the Company takes the necessary measures and informs the Member of the handling process and outcome.

Article 13 (Obligations of Members)

(1) Members must comply with applicable law, these Terms, Operational Policies, guidance within the Service and matters notified by the Company, and must not otherwise interfere with the Company's business.

(2) Members may not transfer, gift or pledge as security their right to use the Service or their status under the use agreement.

(3) In connection with use of the Service, Members must not engage in any of the following acts.

Entering, registering or transmitting false information in the course of use, including sign-up, Bookings and verification.

Misappropriating another person's Account or information.

Using another person's payment information without their permission.

Improperly using the Booking function, such as repeatedly making and cancelling Bookings without any intention to visit.

Arbitrarily altering information posted by the Company, or transmitting or posting information other than that permitted by the Company (such as malicious programs).

Infringing the intellectual property rights, including copyright, or the rights of publicity of the Company or a third party.

Damaging the reputation of, or interfering with the business of, the Company or a third party.

Posting information that is contrary to public order or good morals, including discriminatory or inflammatory information, deceptive information, or obscene or violent information.

Using the Service for commercial gain without the Company's consent, or sending advertisements, solicitations or spam to other Members or Partner Stores.

Impersonating an employee or operator of the Company, or posting or sending content under another person's name.

Providing, or acting in a way that could be mistaken as providing, medical diagnosis, prescription or treatment, or impersonating a medical professional or medical institution.

Accessing the Service, or collecting or reproducing content or information, by automated means such as crawlers, scrapers or macros, or by other abnormal methods.

Registering or distributing malicious code, such as computer viruses, that causes malfunction of facilities related to the Service or the destruction or disruption of information.

Reverse engineering, decompiling or disassembling the Service, or extracting, leaking or altering its source code or data.

Interfering with the normal operation of the Service by placing load on servers, or circumventing access restriction measures.

Reproducing, displaying or mirroring the Service, its content, brand or screen composition without the Company's prior written approval.

Collecting, storing or disclosing another Member's personal information without their consent.

Any other act contrary to applicable law or generally accepted social norms, or in breach of rules established by the Company.

(4) Where a Member commits an act under paragraph (3), the Company may take measures such as deleting or hiding the relevant Posting, restricting use of the Service, or terminating the use agreement. Where the Company takes such a measure, it notifies the Member in advance of the reason for the measure, its type and duration, and how to object. Where urgent action is required, the Company may give notice afterwards.

(5) A Member may object to a measure under the preceding paragraph through the customer support channel. Where the Company confirms that the measure was unjustified, it will lift the measure and take any other necessary steps.

(6) Members must cooperate so that the Company can provide the Service safely, and must respond where the Company requests an explanation regarding a Member's breach.

(7) Where a Member uses the Service outside the Republic of Korea, the Member is responsible for complying with the laws of that jurisdiction.

Article 14 (Termination of the Use Agreement and Restriction of Use)

(1) A Member may apply at any time to terminate the use agreement (withdraw from membership) in the manner described within the Service, and the Company will process the application without delay in accordance with applicable law.

(2) On withdrawal, a Member's personal information is deleted immediately. However, information that must be retained under applicable law, such as records of Bookings, payments and transactions, is retained for the period prescribed by that law. The specific items and periods are set out in the privacy policy.

(3) A Member with a confirmed Booking outstanding cannot withdraw. The Member may withdraw after cancelling the Booking or completing the visit, and the Company informs the Member of this on the withdrawal screen.

(4) Where a Member commits an act falling under Article 7(1) or Article 13(3), the Company may restrict use of the Service or terminate the use agreement through measures such as a warning, temporary suspension of use, or permanent suspension of use. However, where the Member has committed an illegal act or has encouraged or aided one, the Company may immediately impose permanent suspension or terminate the agreement.

(5) Where the Company intends to terminate the use agreement under the main text of paragraph (4), it notifies the Member of the reason and gives the Member an opportunity to provide an explanation within a period of at least 30 days. Where no reasonable explanation is provided within that period, or the same act is repeated, the Company may terminate the use agreement.

(6) Any damage arising from termination of the use agreement for reasons attributable to a Member is borne by that Member, and the Company will not compensate a Member for damage caused by a justified measure.

Chapter 3 The Service

Article 15 (Content and Provision of the Service)

(1) The Company provides the following services.

The provision and search of information on Partner Stores and Products.

Brokerage of Bookings for visits to Partner Stores.

Consultation and chat between Members and Partner Stores.

Functions for registering and viewing Postings, including reviews written by Members.

The provision of content such as the magazine.

All other services that the Company additionally develops or provides through partnerships or otherwise.

(2) The Service is not limited to what is currently provided and may be added to or changed in the future.

(3) The Service may be used immediately after sign-up is completed.

(4) The Company is a mail-order broker and is not a party to the mail-order sale. Treatments, services and products are provided by the Partner Store. The Company displays this fact on the Service.

(5) The Service may contain links to external services, such as external sales pages. Transactions carried out on a linked external service, and any delivery or refund relating to them, are the responsibility of that external service and its seller. The Company is not a party to, or a mail-order broker for, such transactions.

(6) Where the content of a Product changes due to circumstances of a Partner Store, the change and its effective date are posted where the relevant Product information is displayed. Changes that affect Bookings that have already been confirmed are notified to the Member by an available means of notification.

Article 16 (Service Hours)

(1) As a general rule, the Service is provided 24 hours a day, every day of the year, unless there is a special business or technical reason.

(2) The Company may carry out regular or occasional maintenance as necessary to provide the Service. Scheduled maintenance is announced on the Service in advance.

Article 17 (Change and Suspension of the Service)

(1) The Company may restrict or suspend all or part of the Service in any of the following cases.

Repair, inspection, replacement or updating of information and communications facilities.

Failure of information and communications facilities, interruption of communications, or similar events.

Suspension of telecommunications services by a telecommunications carrier.

Difficulty in providing the Service normally due to a failure of Service facilities or a surge in use.

Where necessary to respond to an electronic intrusion such as hacking, a communications incident, or abnormal use patterns.

Where applicable law prohibits the provision of the Service in a particular manner.

Force majeure events such as natural disasters or a national emergency.

Any other material business need of the Company.

(2) The Company may change or discontinue all or part of the Service as required for operational or technical reasons. Material changes or discontinuations that are unfavourable to Members are announced in advance.

(3) Where a Member suffers damage as a result of paragraph (1) or (2), the Company bears no liability unless the Company acted intentionally or with gross negligence.

Article 18 (Provision of Information and Advertising)

(1) The Company may provide information necessary for use of the Service, such as Booking confirmations, reminders of upcoming visit dates and notices of Booking changes or cancellations, through electronic transmission media including Service screens, email, text message and messengers. Notifications necessary for use of the Service are sent regardless of whether the Member has consented to receiving advertising information.

(2) The Company may display advertisements on Service screens. Where a banner or link within the Service leads to an advertisement or service provided by a third party, that area is not the Company's Service. The Company does not guarantee its reliability or stability and, unless the Company acted intentionally or with gross negligence, bears no liability for any resulting damage.

(3) The Company sends advertising information only to Members who have consented to receive it, and only by the means to which the Member has consented. A Member may withdraw consent at any time, in which case the Company will not send advertising information.

Chapter 4 Bookings

Article 19 (Booking Service)

(1) As a mail-order broker, the Company provides a booking brokerage service that allows Members to book visits for treatments and services of Partner Stores. The treatments and services are provided by, and the party to the mail-order sale is, the relevant Partner Store. Contracts for treatments and services are formed directly between the Member and the Partner Store.

(2) Only logged-in Members may use the Booking service.

(3) When a Member requests a Booking, the Company provides the following information in an easily understandable manner.

Search and selection of Products and available visit dates and times.

Review and correction of the booker's information.

Review of Booking conditions, including the cancellation deadline.

A procedure for reviewing the details of the Booking request.

Notice of the fact that the Company is a mail-order broker and is not a party to the mail-order sale.

(4) A Booking is confirmed immediately upon the Member completing the request.

(5) A Booking confirmed immediately upon request under paragraph (4) is accepted free of charge, and the Member bears no amount for its cancellation or for a no-show.

(6) The Company may refuse to accept a Booking, or cancel a confirmed Booking, in any of the following cases.

The request contains false information, omissions or errors.

The request is made by a Member whose Member status is restricted, suspended or lost.

Improper use of the Booking function is confirmed.

Processing is significantly difficult for technical reasons.

Any other reason set out in an Operational Policy.

(7) Where the Company provides a Member's personal information to a Partner Store in order to process a Booking, the Company does not obtain blanket consent at sign-up. Instead, it obtains consent at the time of the Booking request, specifying the items provided, the recipient, the purpose and the retention period.

(8) Where a Booking is confirmed, the Company informs the Member of the confirmed details on the Service screen and through the contact details registered by the Member, and the Member may view their Booking history within the Service.

(9) For the performance and management of Bookings, the Company may receive information about Bookings from Partner Stores, such as whether a visit took place and how the Booking was handled. Details are set out in the privacy policy.

(10) The Company provides the trade name of the Partner Store (including any name translated and provided by the Company), its location, and the consultation and contact channels provided by the Company, so that Members can review them before booking.

(11) A Member may request a Booking through the consultation or chat provided by the Service. In such a case, the Company confirms the Booking date, time and content during the consultation and confirms the Booking. However, Bookings that require a Booking Deposit are governed by paragraph (12).

(12) Where a Booking under paragraph (11) requires a Booking Deposit, the Company informs the Member of the amount of the deposit, the payment method, and the refund standards applicable to cancellation and no-shows during the consultation, and obtains the Member's consent. Payment of the Booking Deposit is made through a payment link for an external payment service designated by the Company, and the terms of use of that service are as determined by that service. The Booking is confirmed when payment of the Booking Deposit is confirmed.

Article 20 (Member Obligations When Using Bookings)

(1) Members must provide accurate and truthful information when making a Booking.

(2) Members must keep to the confirmed Booking date and time or, where a visit becomes difficult, cancel or change the Booking in advance by the method prescribed by the Service.

(3) Members must review the Booking conditions and Product information before making a request. Any disadvantage arising from a failure to do so is borne by the Member. This does not apply where the Company or the Partner Store provided incorrect information.

Article 21 (Cancellation and Change of Bookings)

(1) A Member may cancel a Booking directly on the Service up to the cancellation deadline notified to them. The cancellation deadline is set by the Company, and the Company provides this information so that Members can review it before booking.

(2) After the cancellation deadline has passed, a Member cannot cancel directly on the Service and may instead contact the Store or the Company to request cancellation.

(3) A Member may request a change to the Booking time before the visit. A change is confirmed when the Partner Store accepts it. The existing Booking remains in effect until the change is confirmed.

(4) A Partner Store may change the Booking time in consultation with the Member.

(5) Where a Booking is cancelled due to circumstances of the Partner Store (including duplicate acceptance of Bookings, non-performance by the Store, and temporary or permanent closure) or of the Company, the Company informs the Member of the reason and refunds any Booking Deposit paid in full.

(6) Cancellation or change of a Booking requested through consultation under Article 19(11) is governed by the standards notified during the consultation, and the Member may make such a request through the consultation channel or the customer support channel.

(7) Where a cancellation or change has been processed, the Company informs the Member of the outcome.

Article 22 (No-Show Handling)

(1) A Booking for which the Member does not attend at the Booking time is treated as a no-show. A Booking treated as a no-show is displayed as cancelled on Service screens, and the Company may keep records of no-shows.

(2) Where a Partner Store takes no action after the Booking time has passed, the Booking may be treated as a no-show by the system or by the Store, in which case the Booking is displayed and notified to the Member as cancelled. A Member may request verification or correction of that handling through the customer support channel, and the Company will correct it where verification shows that it was handled incorrectly.

(3) The refund standards for a no-show on a Booking for which a Booking Deposit has been paid are those notified at the time the Booking Deposit was paid.

(4) Where a visit is impossible due to a natural disaster such as an earthquake or typhoon, the Company will refund any Booking Deposit paid where the Member submits documentation evidencing the event. Other reasons, including flight cancellation or delay, visa issuance delay, denial of entry, and personal circumstances or a change of mind, are treated as no-shows, and the Company bears no refund obligation in such cases.

Chapter 5 Protection of Personal Information

Article 23 (Protection of Personal Information)

(1) The Company collects the minimum personal information necessary to provide the Service.

(2) The Company does not collect information necessary for the performance of contracts, such as Bookings, as mandatory information at sign-up. A Member may optionally enter in advance information to be used for Bookings (such as their passport name in English and date of birth). There is no restriction on sign-up or use of the Service if this information is not entered, and such information is collected as mandatory information at the time of a Booking.

(3) When collecting and using personal information, the Company gives notice of the purpose and obtains consent, and does not use the collected personal information for any purpose other than that purpose. Where a new purpose of use arises or personal information is provided to a third party, the Company gives notice and obtains consent at the time of use or provision. This does not apply where applicable law provides otherwise.

(4) A Member may at any time request access to, correction of, deletion of, or suspension of the processing of their personal information, and the Company will take the necessary measures without delay.

(5) The Company, or a third party that has received personal information from the Company, destroys the relevant personal information without delay once the purpose of collection or provision has been achieved.

(6) The Company's privacy policy does not apply to sites linked from the Service, and the Company bears no responsibility for the processing of personal information by those sites.

(7) Other matters concerning the processing of personal information are governed by the privacy policy.

Chapter 6 Postings and Intellectual Property

Article 24 (Rights in Postings)

(1) The rights in a Posting made by a Member on the Service, including copyright, and responsibility for its content, belong to that Member. Responsibility arising from a Posting that infringes the rights of others is borne by the Member.

(2) A Member grants the Company permission to use their Postings free of charge for the operation, display and promotion of the Service (including translation, reproduction, editing, display, distribution, creation of derivative works and display in multiple languages). This permission does not affect the Member's ownership of their Postings.

(3) The Company may provide Postings to partner media for the promotion of, or partnerships relating to, the Service, and Postings may be partially modified, abridged or edited in that process.

(4) The Company complies with copyright law, and a Member may at any time request deletion or hiding of their own Postings through functions within the Service or the customer support channel.

(5) Because Member identification information is deleted on withdrawal, it may be difficult to modify or delete one's own Postings after withdrawal. Members should therefore take any necessary action before withdrawing.

Article 25 (Management of Postings)

(1) The Company may delete or move a Posting, or restrict access to it, without prior notice where the Posting falls under any of the following.

It infringes the rights, reputation or credit of another person, or causes severe insult.

It violates public order, good morals or applicable law.

It infringes the intellectual property rights of the Company or a third party.

It contains content that may cause a system failure, such as malicious code.

It is commercial advertising or promotion without the Company's prior approval, or implies a transaction.

It contains personal information such as contact details.

It is a review of a treatment or service that was not actually experienced.

It was written using a false Account, or the same content has been posted repeatedly.

It is a review written in return for, or on the promise of, money or other consideration from a Partner Store or other third party.

It is unrelated to the Service, or interferes with the Company's business through false statements.

(2) Anyone who considers that a Posting infringes another person's rights or violates applicable law or these Terms may report it to the Company. The Company will take necessary measures, such as suspending display (blinding) or deleting the Posting, in accordance with applicable law including the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., and will notify the author of the Posting.

(3) The Company bears no obligation to review Postings in advance. Postings are managed after publication through monitoring.

(4) The Company bears no obligation to verify whether a Posting is true. However, where a report is received, the Company may verify it to the extent necessary.

Article 26 (Ownership of Intellectual Property)

(1) Except for Members' Postings, copyright and other intellectual property rights in content created by the Company within the Service, including text, images, video, screen composition, design and software, belong to the Company.

(2) The Company grants Members only a limited, personal, non-transferable and non-exclusive right of use for the purpose of using the Service.

(3) Members must not use information obtained through the Service in which intellectual property rights belong to the Company or a third party for commercial purposes by means of reproduction, transmission, publication, distribution or broadcasting, or allow a third party to do so, without prior consent.

(4) Where the Company uses intellectual property belonging to a Member under these Terms, the Company will inform that Member of the details of such use upon request.

Chapter 7 Limitation of Liability

Article 27 (Legal Responsibility of the Company and Partner Stores)

(1) Legal responsibility for treatments and medical procedures between a Member and a Partner Store rests with those parties. As a platform that brokers Bookings, the Company does not intervene in treatments or medical procedures.

(2) Where a problem such as a side effect arises from a treatment or medical service that a Member receives from a Partner Store, civil and criminal liability for it is borne by that Partner Store.

(3) Where a Partner Store sets its own standards for the provision of treatments or services (such as age restrictions or pre-treatment requirements), the Company displays them in the Product information, and Members must review them before booking. However, a Store's own standards do not limit the rights of Members set out in these Terms.

Article 28 (Disclaimer of Agency and Warranties)

(1) As a mail-order broker, the Company does not sell treatments or services directly to Members. The Company merely provides a system for the convenience of transactions between Members and Partner Stores and does not act as agent for either the Member or the Partner Store.

(2) The Company does not warrant the truthfulness or accuracy of Product information registered by Partner Stores, or the quality, completeness, safety or legality of treatments and services. This does not apply to liability that the Company bears under applicable law.

(3) Information and content within the Service are provided for informational purposes. The provision of the Service does not create a doctor-patient relationship between the Company and a Member, or between a particular medical institution and a Member. Members must consult a qualified medical professional directly regarding matters concerning their health.

Article 29 (Exemption from Liability)

(1) In relation to the use of services provided free of charge, the Company will not provide separate compensation for changes to or suspension of the Service unless applicable law specifically provides otherwise.

(2) The Company bears no liability for damage incurred by a Member where the Company is unable to provide the Service for any of the following reasons.

A natural disaster or an equivalent force majeure event.

Intentional interference with the Service by a third party.

An impediment to use of the Service arising from a cause attributable to the Member.

Any other cause not involving intent or gross negligence on the part of the Company.

(3) The Company does not warrant the reliability or accuracy of information, materials or statements posted by Partner Stores or Members and, unless the Company acted intentionally or with gross negligence, bears no liability for any resulting damage.

(4) The Company has no obligation to intervene in disputes arising between Members, or between a Member and a third party, through the Service, and bears no liability to compensate for damage arising from such disputes. However, the Company may support dispute resolution to a reasonable extent.

(5) The Company bears no liability for harm arising because a Member provided their Account or personal information to another person, or because such information was leaked through the Member's negligent management.

Chapter 8 Miscellaneous

Article 30 (Compensation for Damage)

(1) Where a Member causes damage to the Company by breaching these Terms, that Member must compensate the Company for the damage incurred.

(2) Where the Company receives a claim for damages, a lawsuit or another objection from a third party as a result of a Member's unlawful act or breach of these Terms, that Member must indemnify the Company at their own responsibility and expense. Where the Company is not indemnified, the Member must compensate the Company for the resulting damage.

Article 31 (Dispute Mediation)

(1) The Company operates a customer support channel in order to reflect and address justified opinions and complaints raised by Members.

(2) Disputes between a Member and a Partner Store are to be resolved autonomously between the parties as a general rule. The Company may mediate such disputes to a reasonable extent and, when doing so, will act fairly from the position of a third party.

(3) Where a dispute arises between the Company and a Member, both parties will consult in good faith to resolve it. Where a Member applies for remedy in relation to an electronic commerce dispute, the parties may follow the mediation of a dispute mediation body referred by the Korea Fair Trade Commission or a Mayor or Provincial Governor.

Article 32 (Governing Law and Jurisdiction)

(1) The laws of the Republic of Korea apply to these Terms and to the legal relationship between the Company and its Members.

(2) Where litigation is brought between the Company and a Member in relation to use of the Service, the court having jurisdiction over the location of the Company's principal office has exclusive jurisdiction by agreement. However, where the laws of a Member's country of nationality separately provide a binding jurisdiction guaranteed to consumers, that jurisdiction applies.

Article 33 (Miscellaneous)

(1) If any provision of these Terms is held to be invalid or unenforceable, the validity of the remaining provisions is not affected.

(2) Where the Company needs to transfer its contractual position under these Terms to a third party as a result of a merger, division, business transfer or similar event, it may do so after notifying Members in the manner prescribed in these Terms.

Addendum

(1) These Terms take effect on 1 January 2026. The Company will announce them through a notice within the Service before the effective date.